This Privacy Policy explains how Foundry360 ("Foundry360", "we", "us", or "our") collects, uses, discloses, and protects personal data when you visit our website, request a demo, or otherwise interact with us. It applies to visitors of our marketing website and to individuals whose data we process as a controller (for example, prospects and named contacts at customer organizations). It does not apply to Customer Data processed on behalf of our enterprise customers within the Service itself, which is governed by the applicable customer agreement and our Terms of Service.
1. Information We Collect
We collect the following categories of information:
- Information you provide to us — such as your name, work email address, company name, job role, and message content when you submit a demo request, contact form, or co-creation inquiry.
- Usage data — such as pages visited, referring URLs, browser and device type, and general interaction data collected automatically when you browse our website.
- Cookies and similar technologies — as described in our Cookie Policy.
2. How We Use Your Information
We use the information described above to:
- Respond to demo requests, sales inquiries, and co-creation partnership applications;
- Operate, maintain, and improve our website and marketing communications;
- Understand aggregate usage trends and improve the relevance of our content;
- Detect, prevent, and address security incidents, fraud, or misuse of our website; and
- Comply with applicable legal, regulatory, and contractual obligations.
Where required by applicable law, we rely on your consent, our legitimate interests in operating and promoting our business, and/or the steps necessary to respond to your inquiry as the legal basis for this processing.
3. How We Share Information
We do not sell personal data. We may share information with:
- Service providers who support our website hosting, customer relationship management, analytics, and communications, under contractual confidentiality and data protection obligations;
- Professional advisors, where necessary for legal, accounting, or compliance purposes;
- Regulators, law enforcement, or other third parties where required to comply with a legal obligation, or to protect the rights, property, or safety of Foundry360, our customers, or others; and
- A successor entity in connection with a merger, acquisition, financing, or sale of assets, subject to continued protection of your information under this Policy or an equivalent standard.
4. International Data Transfers
As a platform serving customers across multiple jurisdictions, information we collect may be transferred to, stored, and processed in countries other than your own, including Malaysia, where our infrastructure and service providers operate. Where required, we implement appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, to protect personal data transferred internationally.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this Policy, including to respond to your inquiry, maintain business records, and comply with legal, tax, or regulatory obligations. When personal data is no longer needed, we take reasonable steps to delete or anonymize it.
6. Data Security
We maintain administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, disclosure, alteration, and destruction, consistent with our commitment to mission-critical, compliance-oriented operations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict our use of your personal data, to object to certain processing, or to receive a copy of your data in a portable format. Malaysian residents may have rights under the Personal Data Protection Act 2010; residents of the European Economic Area, United Kingdom, and other jurisdictions with comparable data protection laws may have additional or similar rights under those laws. To exercise these rights, contact us using the details below. We will respond within the timeframe required by applicable law.
8. Children's Privacy
Our website and Service are intended for business and enterprise use and are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page and revise the "Last updated" date above.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our privacy team at [email protected].